We have kept our delivery system simple and as competitive as possible in order to offer our customers the best value for money and expedient service.
Orders to any address within the United Kingdom, regardless of value will be delivered FREE. We use Royal Mail as our carrier for both UK and overseas deliveries. We do not charge a handling fee and do not charge you for packaging! We would like to be as transparent as possible on this matter. All orders outside the United Kingdom are charged at a flat rate of £5.00, regardless of value.
As long as orders are received before 4pm (GMT), they will be dispatched that same day (excluding Saturday and Sunday). Please note: We strive to offer excellent customer satisfaction so orders received after 4pm will be rushed for delivery regardless. Our 4pm policy is a guarantee, beyond that, it is down to our best efforts.
All United Kingdom orders are delivered by "Royal Mail 2nd class" with proof of postage. Typically you will receive your order within 3 - 5 working days. We offer an upgrade to "Royal Mail 1st class" for just £1.99, Royal Mail state that 93% of 1st class mail arrives Next Day.
Customers located within Europe will receive their orders by "Royal Mail Airmail". These orders will typically be delivered within 2 - 7 days depending on your location.
Customers located throughout World Zone 1 & 2 will receive their orders by "Royal Mail International". These orders will typically be delivered within 5 - 10 days depending on your location.
Please bear in mind that public and bank holidays may add extra delivery time which of course, is unavoidable. We suggest that you place your orders well in advance of any upcoming holiday to ensure prompt delivery.
Witch eLiquid deliver Worldwide, this is cut into 4 Zones; United Kingdom and surrounding islands, Ireland and Europe, World Zone 1 and World Zone 2.
If you have any special requests please contact our team using this form.
We receive proof of postage on all orders sent. Once an order has been dispatched, it cannot be cancelled.